Raw HTML element and TagDiv Composer not working after update to 8.5

Posted in: Newspaper
Post count: 77

Hi there,

Before you start advising to up my parameters in wp_config, that’s set to 512MB on advise of my hosting provider months ago, Debug is false.

I updated to Newspaper 8.5 with Multipurpose plugin. I needed to ad a Raw HTML element to a page with TD Composer. This worked fine the first time, but I couldn’t edit the HTML-code. I get a screen (left side screen) with Save Shortcode. I can click on the element to replace the standard text with raw HTML, but nothing happens. Trying ‘Save Shortcode’ I need to enter a name and save it. Don’t have a clue what that means, but I can not enter any raw HTML code in the element.

Returned to Dashboard and tried TagDiv Composer on a page that already has a correct Raw HTML element in place (and working in frontend), but TD Composer doesn’t load anymore. It hangs and does nothing. Then I disabled the Multi Purpose plugin, but there was no improvement. I realy need to be able to edit my pages, but now I’m stuck. This is bad for business, so please help!

Post count: 20688

Hi,

The composer and multi-purpose plugins are created specifically for the theme, so there would be no issues to use them properly. Other factors are usually the cause for such issues. Check if all the parameters mentioned in the guide are set to the mentioned values
https://forum.tagdiv.com/system-status-parameters-guide/
Additionally deactivate all plugins if possible, except theme plugins. Try the composer again.
We can take a look if you already tried this, send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the email.

Thanks

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