I had the weather app installed on the site but it has been stuck for days and not updating with the current weather. Can you please advise when this is fixed so I can reinstall.
Hello STBW,
Please keep in mind that our weather application works as expected, without any problems, sorry! Please make sure that you are using the latest version of the theme and all of the required plugins has been updated. Try to create a new key for the weather widget and check it again after you have setup it according to our documentation from here -> https://forum.tagdiv.com/weather-widget-newsmag/
Thanks for your understanding!
I can assure you it is NOT working. It has been holding the same weather for over a week. Please check…
http://www.DallasConservativeNews.com on the front page. I will leave the weather app up so you can see that it not working and not updating properly.
Hello STBW,
I have inspected your website and I saw that you are using an old theme version. (8.0) Please try to update it to the latest version of it, remove all of the untested plugins, clear all the caches and check the results. Make sure that all of the required plugins have been updated to the latest version of them. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your weather section.
Thanks for your understanding!
I downloaded the Market app to try to let it update and when I clicked on the update available, nothing happened.
I just sent you guys an admin password for the site. Please advise.
Hello STBW,
Unfortunately, I do not exactly understand what kind of Market App do you are referring to? Sorry but please notice that the theme was not tested with this plugin and we cannot say for sure if it will work or not with the theme, sorry! Please try using only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Thanks for your understanding!
