HTTP 500 error after plugin install

Posted in: Newsmag
Post count: 2
PokerJokerHu
#210983
Jan 11, 2018 at 11:20 pm

Hello,

I use WordPress 4.9.1 with Newsmag template. I tried to install some additional plugins, like bbPress and Media Library Folders. These are popular and common plugins, but after installation, I got error 500 on administration panel. I have to disable all the installed plugins to recover site. As I think there are some incompatibility between template related and these additional plugins. Is there a list available with name of supported plugins?

Post count: 23312
Catalin
#211028
Jan 12, 2018 at 9:55 am

Hello PokerJokerHu,

Please check here -> https://www.screencast.com/t/VtVQBcLtpyG because there you will find our list of tested plugins.

Thanks for your understanding!

Post count: 2
PokerJokerHu
#211069
Jan 12, 2018 at 12:03 pm

Thank you too! I installed bbPress and after that I got HTTP 500 on admin panel, so it seems unsupported for some reasons. Values in php.ini file are increased, so it shouldn’t be problem.

Post count: 23312
Catalin
#211103
Jan 12, 2018 at 4:02 pm

Hello PokerJokerHu,

A 500 error can have a bunch of causes but in usual debugging you would use such a guide: https://www.lifewire.com/500-internal-server-error-explained-2622938
Please access your files via FTP and try to rename the plugins folder and test again.

Thanks.

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