Hey all, from some reason when I try to edit pages with the TD composer, it’s loading for hours, but from some reason I don’t get the option to edit anything, it’s just stuck and loading for endless time.
Hello yahav,
Make sure that using the latest version of the theme installed via FTP way because this is the surest method in this case. Also, make sure that your system status parameters are increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for your understanding!
Hey, I tried both ways – still does not working. any soulation?
Hello yahav,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you. Please remove all of the untested plugins if you are using something like this, clear all the caches and check the results. Notice that’s the first step for WordPress debugging.
Thanks for your understanding!
I tried to sent you a mail but from some reason it’s written that your mail isn’t active anymore..
Hi,
Seems my colleague made a mistake writing the email address, it should be contact@tagdiv.com please send the email there. Sorry for this unintentional error and thank you for understanding.
