Hi Thanks for the update! Suggestion: Please add block 10 on the visual composer content blocks! Thank you!
Oh wait, block 10 isn’t even available yet. How come the update says it already out?
Hi,
This may also happen when you have a CDN and the cache is not cleared, it delivers old files which conflict with the newer ones. Purge the files on CDN, clear all caches and check again.
Please let me know if this helps!
Thanks
Thanks lucian!
Hello Lucian,
I’ve tried this but it didn’t help.
Kind regards
Hi,
Should work, please also make sure you have installed the VC plugin from plugins folder within the files that came with the theme files, like this: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/
Are you using child theme, make sure you try this using the main theme also make sure you have updated the theme right and you have uploaded all files.
You can also try to make a backup of your current installation and re-upload theme files via FTP.
Thanks
Hello it’s not working for me. Is the current update file missing a few files?
Hi,
I can assure you that it isn’t happening, all files are there.
Please make sure that you have followed the steps I have mentioned above and also if you use CDN purge files, this may deliver old content and generate this issue.
If nothing works please send an e-mail at contact@tagdiv.com so we can check and provide wp-admin user and pass, also specify your issues details.
Thanks
Hello, activating block 10 from here worked for me:
@davistar OMG i did not even know that was there,lol now i can see the block 10
How would people know that you had to go in the “Visual Composer Settings” and then click on User groups access rules to see those features…if you did not let us know that i guess some of us will be still wondering..thx for the tip..
