500 Internal Server Error when accessing wp editor in tagdiv composer

Posted in: Newspaper
Post count: 4
Nick H.
#214191
Jan 31, 2018 at 4:48 am

http://new.masseyrealty.com/wp-content/plugins/td-composer/includes/wpeditor.php

I’m not sure if it has something to do with my “wordpress optimized” hosting from HostGator, I’m talking to them right now but I thought I would post here as well.

Post count: 20688
Simion C.
#214291
Jan 31, 2018 at 3:00 pm

Hi,

It could be related to hosting, the 500 is an internal server error. This would be some general advice in the matter
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Check theme system status as well, ask the provider to increase the allocated resources if needed
– https://forum.tagdiv.com/system-status-parameters-guide/

Thanks

Post count: 4
Nick H.
#214322
Jan 31, 2018 at 4:46 pm

The host finally figured out that it was a permissions issue on the file/folder. Once they fixed that everything works just fine 🙂

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