Facebook counter doen't work :/

Posted in: Newspaper
Post count: 2
gustavordaz
#214196
Jan 31, 2018 at 5:57 am

I properly did the steps in the tutorial and the facebook counter doesn’t work…always shows 0 fans.

The other social networks that been working on, shows the right number of fans and followers. But it doesn’t for facebook.
What can I do?!

Post count: 23312
Catalin
#214316
Jan 31, 2018 at 4:34 pm

Hello gustavordaz,

Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches, remove all untested plugins and check the results. Also, ensure that you have followed all the steps for a better configuration of Social Counter like this -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks for the message!

Post count: 5
Juan
#216312
Feb 12, 2018 at 5:58 pm

Hello Catalin,

I have the same problem. I follow the steps of that url: https://forum.tagdiv.com/topic/facebook-counter-doent-work/

The Facebook fan counter don’t works. Always show 0 fans. How can I fix it?

Thanks for your attention!

Post count: 1043
ctoweett
#216333
Feb 12, 2018 at 10:13 pm

It is better to share your website URLs for inspection.

Post count: 5
Juan
#216393
Feb 13, 2018 at 10:15 am

Don’t worry. It is working now. The pluggin must need several hours to work well, I think that.

Thank you very much for your pacience and attention. Best.

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