TagDiv Not Functioning Properly for 8.5

Posted in: Newspaper
Post count: 13

I sent in an email with login credentials already, but my TagDivi isn’t fully functional.
Some parts work, but others don’t for when creating a landing page and using those elements.
Example: I can put in the Hero Image element, but it doesn’t give me a spot to change any text at all.
It’s the same for almost all elements.
I’ve included a screen shot so you can see.
It started acting wonky today when I updated to newest version of 8.5

Post count: 13

Does anyone happen to know? I posted this early afternoon, and haven’t received any updates or insight. Thanks!

Post count: 20688

Hi,

If you sent us an email at contact@tagdiv.com we will continue the investigation and discussion there. Provide admin login if you have not in the initial mail.

Thanks

Post count: 13

Already did. TY Simion!

Post count: 13

I’m updating this to say that I feel that I fixed this problem!
I cleared all of my browser cache and restarted browser. Boom. Fixed.
I am using chrome.
I decided to check to see if the text fields would appear in another browser, and it did.
So I took the other steps in browser caching.

Post count: 13

Hi Simion, just letting you know that no one has still helped me with this issue.

Post count: 20688

Hi,

If you still have a problem with the composer, send us an email at the email address mentioned above and mention the necessary details, we will investigate. Provide admin
login, FTP access and cPanel if possible. Please also include a link to this topic in the email.

Thanks

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