TagDiv Composer Keeps Deleting Code

Posted in: Newspaper
Post count: 13

Hi gang! Me again.
I’ve been editing a page with the composer and making it look all nice, and all that jazz; however, whenever I go back into my recently updated & saved page to add another element into it…the code is all gone, and I have go to my WP revisions to copy and paste the code all over again…
Is this normal to keep happening?
It saves it, but when I go back into tagdiv to edit it, all the code is gone.
Help please?

Post count: 20688

Hi,

That is not normal, the page should be saved properly. No matter how many times you open and edit it, it should not disappear like that. Pages and posts are saved in the database in ideal working situation.

You could take a look to the theme system status
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. They could take a look and check if there are any database issues. That could be why page content disappears. Also try deactivating all plugins except theme plugins and monitor the situation to see if it still happens. Let us know the results.

Thanks

Post count: 13

Good Morning, Simion!
I thought it was very weird, too. It doesn’t delete coding for the blocks, just all the page creation stuff to creating landing pages with.
I’m pretty sure that all of my stuff is setup correctly. However, I contacted my host to double check settings for me just in case.

Post count: 9544

not sure the issue – but the thing I used to miss when first using TDC in beta, was making changes to the layout in the editor, then going back to the ‘page’ – remember to *save* the page itself, not just save the code *to* the page from TDC. Have to do both. 🙂

That was my ‘doh’ thing originally. Might not be your issue, but super easy to forget that.

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