tagDiv Composer Error

Posted in: Newsmag
Post count: 2

When opening the tagDiv composer on my home page, I am met with a blank screen and my browser “blocking unsafe scripts”, when I tell my browser to load the unsafe scripts, I am met with the page loading, however, the editor being unresponsive and the error at the top of the page:
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!

Unsafe Scripts

Unresponsive with error

I have tried uninstalling the tagDiv plugin and reinstalling it but to no avail.

Post count: 23312

Hello nbrown1119,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme. Wp Engine seems to create more and more problems for our theme. Please disable any tools provided by wp-engine.

Hope this helps!

Thanks for your understanding!

Post count: 44

Curious, did you resolve this issue? We just got this error (theme has been acting up a ton since recent updates) and we are using WP Engine. We haven’t installed any new plugin recently.

Post count: 23312

Hello mikevic80,

Unfortunately, the theme has not been designed to be used with this kind of plugin and also, we cannot recommend using this, sorry! Being an untested plugin, we cannot provide any support for it. If the problem will be correctly installed and used only with the required and tested plugins you will never encounter this kind of issue.

Thanks for your understanding!

Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic.