Hi, my name is anthony and i am contacting you to hopefully get some help regarding stick sidebars. For some reason no matter what I try my stick sidebar will not turn on on any page. I have already turned off all of the plugins, I have turned on smart sidebars in theme menu, I have installed and reinstalled the dome and theme and I have even tried different sidebars, however nothing will get them to work. Please help me with this issue as soon as possible because we are about to launch our site very shortly. Thanks!
Hello,
If you have a plugin conflict affecting the theme js, the smart sidebars will not work anymore. For pages, make sure you add the extra class to the row containing the sidebar as described here: https://forum.tagdiv.com/smart-sidebar-2/
If the implementation is correct, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
