Simion URGENT

Posted in: Newspaper
Post count: 494

Hi,

I downloaded the update and installed the new theme without a problem (by FTP).
Then I deleted the plugins (by FTP) and uploaded the new ones.
I didn’t upload Revolution Slider and JS Composer as I don’t use a slider or Visual Composer.

The website crashed. I have this error message: Error 502 Ray ID: 3ed5fd824c7a33af • 2018-02-15 05:50:34 UTC

I deleted the plugins through FTP and uploaded the zips through WordPress.
Everytime I activate td composer the website crash, doesn’t let me access the admin panel anymore and give me the error: Error 502 Ray ID: 3ed5fd824c7a33af • 2018-02-15 05:50:34 UTC

Please help

Post count: 494

Of course I emptied the cache. Tried to disable/enable plugins etc… Tried all the basic solutions. None worked 🙁

Post count: 494

I’m running PHP 7

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Enable development mode from CloudFlare dashboard and then make sure you are using td-composer 2.0

Hope this will help you.

Post count: 494

I already fully disabled CloudFare. Doesn’t make a change.
How to make sure I use td-composer 2.0? I use the one in Newspaper-tf > plugins > td-composer.zip
Isn’t it right?

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Provide your website URL. Yea, New package has td-composer 2.0

Post count: 494

Hi Amit, thanks for your help. My website URL is http://www.mondeoz.com
Do you need me to remove the Under Construction mode?

Post count: 494

At the moment td-composer is disabled as otherwise it crashes the website

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Yes please.

Try disabling all plugins except td-composer 2.0

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Just did. Now I have a “502 Bad Gateway”.
Can’t access the admin panel of WP anymore

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It’s either the website is showing and I can’t access the admin panel, either I disable td-composer and I can access it

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After login I get a 502

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Yes because I just deleted td-composer by FTP

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Can you please try again?
I uploaded again the td-composer zip and didn’t even activate it and I already have a 502. Is it working on your side?

Post count: 623

td-composer is not disabled I can see your homepage

http://prntscr.com/if03jo

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Yes, I can.
Try flushing your local DNS cache

if your on macOS – dscacheutil -flushcache

FOR Windows – ipconfig /flushdns

Can you check error logs for me?

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Sure, let me sort this out as it still doesn’t work and I’ll have a look

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I have exactly the same problem, and i tried to flush my DNS but I still have the 502 Bad Gateway error :/ . Can someone have the answer to fix this problem?

Thank you 🙂

Post count: 20688

@My Beautiful Europe The website seems to be working at the moment from what I can see
https://www.screencast.com/t/kzcG5jkG
The 502 error would be server related, if it is still happening you could contact the hosting provider and have them check logs and help with the situation.

Thanks

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