Hello
since update to 8.7 my homepage is only showing the header and the other elements are gone.
please can you help?
Delete the td composer plugin and install the updated version that came with the theme version 8.7.
I installed the updated version of td composer but it doesn`t work for me
Did you delete the previous version before installing the new one? Did you clear your browser cache too? This solution is working for most people.
Yes, I deleted the previous version and reinstalled the new one just downloaded from themeforest two times, even manually via ftp, cleared browsers cache but still not working.
Hi,
Is the problem specific to the homepage? Does the rest of the website display properly? Edit the homepage with the composer and check if the content is still there.
The update will not erase page content, everything should be as before. Very important to clear every cache installed and CDN as well if used. If you use a child theme, temporarily switch to the main theme. Deactivate all third party plugins if possible, leave only them plugins active. Let us know the results.
Thanks
Hello Simion:
As you said the rest of the web site is working fine, the issue is only in the homepage. I’m not using any cache plugin or cdn. when I open the home page with the composer it returns a blank page with “empty column” and this error: Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
thank you
Then probably there is something wrong with the homepage. Is there any content in the homepage when in the backend?
– https://www.screencast.com/t/Hrk4gH6M45
Try copying that code in a new page and see if it works properly and it can be edited with the composer. If it does not work, then you might have to recreate the homepage.
Thanks
