Js error in admin

Posted in: Newspaper
Post count: 37

Hi Team,

After update JS error coming in admin and functionalities are not working.

Error Screen Shot: http://www.jogira.com/wp-content/uploads/2018/02/error-1.jpg

Note: After deactivating theme its works fine.

Please help.

Regards,
jogira.com

Post count: 20688

Hi,

Please try and deactivate all plugins except theme plugins, Check if there still are errors. Disable temporarily optimization plugins and remove custom code, deactivate the child theme if used.

Note that we are currently investigating some issues where after updating the theme the admin cannot login or there are issues. These will be fixed as soon as possible in a theme update. Sorry for this inconvenience.

Thanks

Post count: 37

I think this not a solution and I have not written any custom code.

I need real solution, please help.

Post count: 37

Hi Team,

I am not happy with support.

After activating WP Super Cache plugin its showing “$wpsc_save_headers = 0; $wpsc_save_headers = 0;”

Thanks

Post count: 20688

Hi,

Those are the first steps in investigating the cause. If we would always know the cause for each error that exists, we would happily provide the exact solution.

Note that the theme does not provide any errors by itself in any of our tests. Usually this is caused by plugins, theme modifications directly or through child themes, custom code etc. It is very important to check these before anything else.

If you tried these suggestions and deactivated all plugins (including optimization plugins) except theme plugins, please send us an email at contact@tagdiv.com and provide admin login information. We will take a look.

Also include a link to this topic in the email.

Thanks

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