Content created with tagDiv Composer disappered after saving

Posted in: Newspaper
Post count: 38
orrorea33giri
#219212
Feb 22, 2018 at 5:56 pm

Hi

When I create a page with tagDiv Composer all goes well until I save the changes in the composer and add a feature image or some info for SEO Yoast and save the draft. If I go back all disappeared (no HTML code in it).

I installed the latest version of the theme 8.7.1 and updated the TD composer to 2.1 but I still have the same issue.

Thanks

Post count: 23312
Catalin
#219296
Feb 23, 2018 at 9:19 am

Hello orrorea33giri,

Make sure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Post count: 38
orrorea33giri
#219344
Feb 23, 2018 at 12:39 pm

Hi

I followed the instructions but I still have the same issue.

I tried to set up teh parameters both in the .hthaccess and php.ini files but it makes no difference.

I noticed that the system status the php.ini configuration didn’t chnage although I did changed the php.ini file

Thanks

Post count: 23312
Catalin
#219391
Feb 23, 2018 at 4:19 pm

Hello orrorea33giri,

Please contact your hosting provider because they should be able to change these parameters.

Thanks for your understanding!

Post count: 38
orrorea33giri
#220628
Mar 1, 2018 at 5:25 pm

Hi

My provider made the chages to the php.ini file but I still have the very same issue

Post count: 23312
Catalin
#220753
Mar 2, 2018 at 9:46 am

Hello orrorea33giri,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin), access to your CPanel and FTP so we can take a closer look at it.

Thanks for your understanding!

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