Hi
I just get the loading symbol when i try to edit with td composer on any page.
i can still access everything else.
i waited 24 hours but it is still happening.
thank you
Hi,
Do not hesitate to let us know if you are experiencing issues. The composer should work at any moment. Usually that issue is caused by insufficient resources, please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Then check if the issue is solved. Let us know.
Thanks
Hello,
I’ve increased the limit to 128M and confirmed with my host that is the max.
I’m getting all greens on the system status page as I had done before.
But it still won’t load the tagdiv composer on any old or new pages i create.
i tried deactivating pretty much every plugin (i don’t really have any except for the recommended ones) but that did not work.
i deleted Tagdiv composer, downloaded a new copy from Envato, uploaded and reactivated. It still doesn’t work.
Please advise.
Thank you
Hi,
Please send us an email at contact@tagdiv.com and provide admin login information and FTP access as well, we will take a look. Also include a link to this topic in the email.
Thanks
Hi,
How did you fix the issue. I’m experiencing the same here?
THanks a lot!
Hello,
Please contact us via email as mentioned in the above reply and provide wp-admin and cpanel access
Thank you!
Hi…I’ve contacted via email a few times. No resolution. Same issue, Bogdan. Can anyone help. I have deadlines.
Communicated TWO DAYS ago to Alin V. via your support email.
Please help! Email is kennymuise1@gmail.com
PS: I followed the guide
Thanks
Already replied via email and it seems the issue has already been fixed.
Thanks
