500 error after updating to Newspaper 8.7

Posted in: Newspaper
Post count: 26

Hello,
I love your theme and the fact you are always one step ahead.
But I was not able to install the 8.7 version as I am getting an 500 error that is blocking everything.
When I contacted Bluehost they said me I should avoid that theme, but I cannot avoid Newspaper, the best theme of all. 🙂
So I just went back to an older version.
Is it a bug of the new version that happens to other people as well? Are you going to fix it or is there something I should do in the server to make the new version works?
Thanks,
barbara

Post count: 1043

Version 8.7 had errors for some people. Try the new version 8.7.2 from ThemeForest and remember to delete and re-install all the plugins that come with the theme from the 8.7.2 theme package. But backup your site before updating.

Post count: 26

Hello epickenyan,
Thanks for your answer.
I have just update to the 8.7.2 version but still I get a 500 error.
I will go back to the older version again.
Maybe there’s a server configuration that doesn’t work with this version?

Post count: 1043

If you updated to the latest version and there is still a problem, please send the tagdiv team an email at contact@tagdiv.com and provide admin login information, as well as FTP access. Make a backup of the website before.

Also include a link to this topic in the email.

Post count: 22421

Please make sure you also update the theme plugins by deactivating and deleting the current theme plugins you have installed and then installing them again from the 8.7.2 theme package.

Thanks.

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