Hello Sir,
Greetings !
I purchased Newspaper theme and it is working very well, but it is showing a problem
Whenever anyone search is done through search bar(both on desktop and mobile) > several search result appears below(as ajax works) but at the bottom of results if anyone is interested in more result and click on “view all results” it shows error page.
I am getting hundreds of complaints for this please help me out.
thanks!
Regards
Bhanu
1 more problem I encountered recently, its desktop main menu button click scroll is working perfectly, but it’s moble and tablet menu click scroll is malfunctioning. on mobile and tablets it scrolls and stops on different area please help me in this too
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello i deactivated all the plugins and removed some unnecessary plugins as you told, i do not use CDN i cleared cache, and i have not added any custom code but still search result when clicked on view all results shows error page.
Please help me it is not a plugin issue.
I double checked that.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
