(newspaper) Post Image works not normal for Safari

Posted in: Newspaper
Post count: 7

Post image becomes blank image for Safari.
eg:https://www.german321.com/deguozhongguojie/

I thought it was the problem from Lasy Loading function because someone in forum said lasy loading has conflick with safari and ipad.(https://forum.tagdiv.com/topic/lazyload-feature/)

it looks like this:
broken image for safari

after i turned off lasy loading, it is still blank image.
i was a lit bit frustrated.

however, i found out that if i click the read mode of safari(which is a button on the left of website url), all the image become normal….

it looks like this:
(safari read mode) normal image

how can i fix this problem?

thanks many times.

Post count: 22421

Hi,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 7

Dear Master Bogdan,

I tried to disable all plugins and clear cache and enable the development model, and i have not added any code in themes.

But it still so…

please help me and take another look.

many thanks previously to you!

Post count: 22421

Hello,

Upon further investigation it seems that safari does not accept language specific characters in the image names. Please try to only use the default Latin characters without any language specific symbols for the image names.
As an example:
“é” (random example) will need to become “e”

Thank you!

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