WP editor not working properly in TD Composer

Posted in: Newspaper
Post count: 1
v-isible
#223594
Mar 17, 2018 at 7:45 am

Hi,
I was trying to edit the content of my “Text with title” element, but when I typed out the text in the wp editor it won’t sync to my page. How do able to fix this problem?

Thanks.

Post count: 20688
Simion C.
#223820
Mar 19, 2018 at 11:26 am

Hi,

Please check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed, according to the requirements. Then check if the issue is affected. Additionally try deactivating all plugins except theme plugins, check if this has any effect. Also test on a new page. Let us know the result.

Thanks

Post count: 43
rox
#226368
Apr 2, 2018 at 5:42 am

Just checking if the issue was addressed with the solution mentioned. We are experiencing a similar issue in TDC for text with title element, it is not saving any content.

It was working just fine until a few days ago, no plugins or settings have been changed.

Post count: 45
Joe Jerde
#268120
Dec 19, 2018 at 7:43 am

Have the same issue. System settings are fine. Not sure what to do.

Post count: 20688
Simion C.
#268203
Dec 19, 2018 at 2:08 pm

Hi,

We could take a look. Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel if possible. Include a link to this topic in the email.

Thanks

Post count: 45
Joe Jerde
#268208
Dec 19, 2018 at 2:12 pm

Hi Simion, already sent email a few hours ago with login info to wp admin and ftp.

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