Facebook video not showing in post video teamplate 11

Posted in: Newspaper
Post count: 5
zero12a1
#224057
Mar 20, 2018 at 5:44 am

Hi Tagdiv,

Sorry for bothering you with what is I’m sure something very easy to resolve.
I can’t see the facebook video in the post.
I went through the normal steps:
. added the facebook url for the video in the ‘Featured Video’ space.
. used one of the video styles(11).
. https://sazaesantv.com/1-2/
. https://screenshot.net/5ge6wux
. my videos: https://www.facebook.com/sazaesantv/videos/516570832063034/
Please can you see the link above to see the results. You will see I have embedded the video in the body text. This is just to see if the video shows at all. But you will see that the featured video is not showing, only a link to the facebook page.
Thanks for your help
Nam

  • This topic was modified 8 years by zero12a1.
Post count: 20688
Simion C.
#224182
Mar 20, 2018 at 2:35 pm

Hi,

We are aware of the issue you mention. There are some problems with the Facebook featured video at the moment, hopefully it will be fixed in the next theme update.
Currently the Facebook featured video will not produce a thumbnail and also will work only with some videos. Sorry for this inconvenience.

Thank you!

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