The WP editor isnt loading on the front page when use TD composer, all plugins disabled. server resouces are OK this is dedicated box and has plenty of power, this issue dfid not occur until upgrade to 8.7.2 from a earlier 8.7 or 8.6 version.
This happens when adding a block called “text with title”
The editor just spins and spins and never loads.
tested in FF, chrome, safari, Mac, and PC.
Went through and disabled plugins one by one, cleared all caches, restarted browsers, tried other machines. The WP editor never loads. Although it used to load in earlier versions because I have content in there that I need to edit.
Suggestions?
solved for now, open in page editor, then load TDcomposer from the page editor instead of loading from the front page. No clue why this would be effective.
Hello,
This is a strange issue indeed. Can you please contact us via email at contact@tagdiv.com so we can investigate this problem. Provide a link to your site and wp-admin so we can try to debug and see why this happens.
Thank you!
Did you find a fix for this?
I have the same problem after creating a new frontpage with Tagdiv Composer to replace old made with VC we’re unable to fix the last issue as the “WP Editor” that opens with the “Text with title” item just loads forever. I tried to update the composer from 2.0 to 2.1 ans I still have the same problem.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
I tried disabling every single plugin on a site except TD AMP and TD composer and I STILL can’t load the WP Editor 🙁
I can confirm we have also seen this exact issue on multiple sites using the Newspaper Theme.
Hi,
@kamoe Replies via email!
@superflymarketing Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel/ftp access so we can take a look.
Thanks!
Also one with this issue.
Please also contact us via email providing wp-admin so we can check it out.
this issue has resurfaced again for no apparent reason.
todays fix,
when adding html or content block and you cannot edit the text because the wp-editor just keeps spinning and not loading.
add your block as a column text, and give it a title in the title field, save, close, open from pages in the dashboard, then edit with TDVC. dont try to edit from the front page button, seems to work for us.
So the text elements are unusable if you try to edit the page from the front end, something must not be working properly. Maybe there are errors.
We could take a look and try to identify why this is happening. We will require admin access as well as cPanel if possible for testing. Send these to our email address, along with a link to this topic.
Same Problem.
jakobe75’s fix doesn’t work for me.
Hi,
@perspektive You can send us an email at contact@tagdiv.com and we will take a look. Provide admin login, also cPanel or FTP if possible. Mention how we can recreate the issue on your website, what steps to take. Please include a link to this topic in the email.
Thanks
Same problem here. Just updated my site to the latest version. Did all necessary checks.
Looks like multiple people have been helped on this issue already. Would it be possible to post the solution here in this thread so people searching like myself can resolve?
Hi,
Our investigation in this matter did not lead to identifying the problem. None of the users mentioning the problem in this topic have provided admin access so we can conduct further investigations.
If this is happening for you, please send us the details mentioned above by email at contact@tagdiv.com and we will check. Mention how we can recreate the issue exactly.
Thanks
Hi Simion, sent reply to Bogdan and he said my site was getting a “404 error on a tagdiv composer file.” I made sure all folder and file permissions were set okay per his recommendation. I also reached out to host, Godaddy, and they said there is no block or security block on any files on my site. So I currently sit without a solution.
Hi,
Please mention this in the email to my colleague (if you haven’t already), so he can check again. Continue the investigation there.
