Ever since 8.7 has been released, any attempt to upgrade (with 8.7.1, 8.7.2 and now 8.7.3) has always resulted in a blank admin screen after the upgrade. I have a very simple setup and even have tested with nothing but the Newspaper theme itself. Still happens.
I’ve tried to delete TD composer first (deactivate/delete), used the FTP method to upgrade, etc. Nothing has worked.
I am a long time (several years now) Newspaper users and this has been the worst upgrade I’ve ever come across. Hoping this is fixed soon. Assuming it’s an issue with TD Composer.
Hello,
There is nothing to fix. You have an issue affecting the new version from your end. It is not a theme bug that affects everyone. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
This seems to be a major bug. I just tried a totally clean and fresh install to test it out. I created a brand new WordPress install on Siteground. Installed the Yoast Plugin, that’s it. Installed Newspaper 8.6 with demo content. Then installed 8.7.3. Got the blank admin screen issue.
Hello,
You missed an important step in the update. Updating the theme plugins. Please delete the current theme plugins you use now and install the plugins from the newspapewr 8.7.3 theme package (tagdiv composer, social counter, amp, etc.)
Thanks.
I did that. I deactivated and deleted all plugins before upgrading. There’s something about the upgrade path from 8.6 -> 8.7 that’s causing an issue. Is there something in the DB or somewhere else that would cause remnants of the older plugins to still exist and cause issues?
It seems like 8.7.3 installs TD Composer 1.0 if there was a previous installation.
For example, if I switch themes to a totally different theme and delete all tagDiv files (themes and plugins), then install 8.7.3, it works (however TD Composer has not yet been installed). Then from Newspaper > Plugins, I install TD Composer
https://www.xyzsite.com/wp-content/themes/Newspaper/includes/plugins/td-composer.zip?uid=xxxxxxxxx
For whatever reason, it installs TD Composer 1.0 and I get the blank screen. HOWEVER, if I manually install TD Composer 2.2 first and then install 8.7.3 (after full tagDiv erase of files), it works.
So there is something strange going on with the auto-install of TD Composer with 8.7.x. I tried deleting the cache, same issue.
Hello,
It is simply your cache. The plugin is being installed from the cache directly. You need to check with your host or cdn server as it seems you have a strong cache in place.
Thank you!
