Hi, I would know a list of data that will disappear if I update newspaper throught wordpress.
In your articles guide you wrote “Don’t worry, your content will not be lost”.
However during last update a lot of widget related to newspaper 8 disappeared, like social counter (and I discoverd that this problem happened because, to activate the update, i have to delete the old newspaper and temporanely activate another theme).
So, how could I update theme withouth lose widgets or other? If I rename the zip update could I activate directly the new version of theme withouth lose anything?
Hi,
Sidebar content meaning widgets will be reset after a theme update, the widgets will be marked as inactive
– https://www.screencast.com/t/72fqAM4Y0
I believe WordPress treats the theme update the same as a theme change, and will move all widgets inside sidebars to the inactive area if that is what happened in your case. There is more information online that you can read in the matter.
So after the update you will have to drag the inactive widgets back in the sidebars and footer sections. They will maintain their previous configuration, simply re-add them.
Thanks
I understand, I thank you. I also tried to import the theme update by renaming it: in this way, I can directly activate the update without first activating another theme.
I noticed that widgets are no longer lost. It is not recommended as a procedure or is it ok?
So by renaming the theme zip package the widgets are not affected. You could do that if it works for you and there was no problem after trying it.
Actually I just noticed that by going to “customize” from the homepage, comes out an error “soluzioneveloce has redirected you too many times”.
Can this problem be related to renaming the theme? https://ibb.co/fifsuH
I have however contacted your e-mail support, I hope in a quick response.
Thank you very much.
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