Hello, there seems to be an issue with the comment box and related articles feature on my posts. It doesn’t consistently appear in all posts even though I have selected all of the correct settings.
To be clear I have enabled from the post/ page settings, the theme panel, and the pages. I also ensure discussion check box is selected. SAme goes for the similar articles box.
Any help would be appreciated,
Thank you
Hi,
The comments section should appear if enabled in these locations, for posts
– https://www.screencast.com/t/pJszqydNu19v
– https://www.screencast.com/t/cyBxQ7Ubu
– https://www.screencast.com/t/tK6lqxeG
For pages there is another setting here – https://www.screencast.com/t/06VeHCAT3s
Also the related articles will appear if enabled in the theme panel and also the currently viewed post has related posts by category or tag. If there are no related posts it will not appear (for example the post is the only one within the category).
If you could provide a link to such a post we will take a look.
Thanks
Hi,
Can I PM you my site/posts in question? I don’t want to share them publicly.
All settings are as you advised, yet the comment box is not visible. This occurs on various other posts too and as mentioned also effects “Related Articles” on some articles too, in that they don’t appear at all.
Hi,
You can send us an email at contact@tagdiv.com and provide admin login there. We will take e look at the posts you mention. Please include a link to this topic in the email.
Thanks
