Hi there,
When I go to Theme panel –> Categories and I make changes I press the ‘Save Settings’ button. I then get the checkmark, so the saves should have been saved. However, nothing seems to get saved. When I reload the page, all the settings are as they were before.
More specific: I am trying to change the Default Sidebar to a specific sidebar I made. Other changes don’t seem to save either though, like when changing the ‘show featured slider’ switch.
I am using version 4.4 and my URL is: http://www.wereldreizigers.nl
Hope you can help out!
Do a search on the forum as this is common problem with “some” server setups when trying to use the visual composer; where you might need to increase a setting for php on your domain account.
Hi,
This usually appears because the server security module blocks the access to admin-ajax.php file. Try to verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
Contact your server administrator and explain the situation, as it’s requested many times during the a save the file it’s treated as threat so it’s banned. You can report false positives to your server administrator to remove it from the banned list.
This may also happen if the settings are not saved you have to increase the max_input_vars = 1000; value inside the php.ini file to max_input_vars = 5000;.
If you don’t have access to the php.ini file please contact the host administrator and let him know about this issue.
Hope this helps! Please let me know!
Thanks
Changing the max_input_vars to 5000 solved the problem! Thanks guys!
Lucian, you will likely want to add this to the documentation at some point.
Hi Christopher,
We have worked on this issue and we have implemented a new functionality to the theme panel so from the next theme version the panel will not be loading all option when accessed as it dose now, instead we have made a implementation so each section to be loaded only when requested, this also reduced the size and speed so from the next theme version increasing the max_input_vars value will not be needed anymore.
Thanks!
Have a nice day!
