Facebook page social counter inaccurate

Posted in: Newspaper
Post count: 12
NewsGrowl
#230831
Apr 27, 2018 at 11:01 am

Hi,

The social counter widget on my site is hooked up to the Facebook page, but the number it displays is roughly double the actual amount of Facebook fans our page has. Is there a fix for this?

The site can be found at https://newsgrowl.com

Thank you

Post count: 20688
Simion C.
#230870
Apr 27, 2018 at 2:18 pm

Hi,

If you are referring to this instance of the social counter in the homepage
– https://www.screencast.com/t/cpMsPsfiwu
From what I can see this is linked to the default tagDiv Facebook page
– https://www.screencast.com/t/LROQLZzb
Note that each social counter widget has to be configure individually with your information
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Configure the counter with your Facebook ID and other necessary information.

Thanks

Post count: 12
NewsGrowl
#230872
Apr 27, 2018 at 2:26 pm

Okay, I seemed to have put in all the tokens and passwords but not changed the username. Whoops! Thanks for spotting!

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