Hi, a few days ago I did a clean installation of WordPress in my SiteGround server. Then, I begin to install the Newspaper 8 theme and the required plugins. After that I imported several pages and posts from a previous page. In the front end view all seemed to be right but in the back end it wasn’t. When I try to load the TD Composer all I get is a blank page. All the content that I’ve created is built with that plugin. Because of that I can’t use the visual composer or something different.
All of my themes and plugins are updated. Also, I’ve already tried to disable all of my plugins except the TD Composer but nothing happened. It seems that your theme or the TD Composer plugin have an issue with the SiteGround servers.
I need to fix this issue as fast as possible, thanks for your support!
Also, I have all the parameters in order:
max_execution_time:300
upload_max_filesize: 256M
post_max_size: 50M
max_input_vars: 5000
WP_MEMORY_LIMIT: 256M
Hello shareagency,
First of all, ensure that you are using the latest version of the theme installed via FTP way, the version of TD Composer should have to be 2.3, please enable GD Library and mbstring for PHP on the server and also, try to set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Hope this helps and let us know how it goes!
Thanks for your understanding!
