Wrong number with my instagram social counter (but good inmy instagram module)

Posted in: Newspaper
Post count: 5

Hi

I’ve just installed the last version of newspaper 8.7.4 and i was hoping it will correct my instagram counter in the social counter but not : is blocked at 5703 but you can see under that my instagram is at 6360
http://mamandeouistiti.com/
I’ve delete cache

Thanks for your help

Post count: 23312

Hello doublenico,

Do you have updated and the Social Counter plugin when your theme was updated? Ensure that you are using the 4.4 version of Social Counter.

Thanks for your understanding!

Post count: 5

Hello,

Thanks, WordPress doesn’t propose me to update this plugin unfortunaletly (it is still 4.2) it is normal ? I think it’s the same thing for the others plugin ?
so i didn’t know that i have to do it and i will.

Post count: 20688

Hi,

The theme will try to update the tagDiv composer, multi-purpose plugin and the social counter automatically, when the theme is updated. But this sometimes fails. The latest version of the social counter is 4.4.

If you installed the latest theme version (8.7.4) and the social counter is 4.2, deactivate and remove the plugin. Install it again for the theme plugins panel
https://www.screencast.com/t/HvczOKGu
Then there should be no problem configuring the counter as you please. Let us know.

In the latest theme version the tagDiv composer is version 4.3 and the multi-purpose plugin is 2.1.2.

Post count: 5

Thanks.
I’ve just updtated the social counter in 4.4 and the tagDiv composer in 2.3 with but i still have the same problem
tagDiv Multi-Purpose is desactivated and in 1.0 version

Post count: 20688

From what I can see the counter displays accurate Instagram information
https://www.screencast.com/t/CElHbCWOJH

Post count: 5

Yes, now it works ! Maybe i was not enough patient :p
Thanks for your help

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