Problem with sorting a to z in blocks

I have created 3 levels of pages that look something like this

Items/Allergies/A item
Items/Allergies/Z item
Items/Cardiovascular/C item
Items/Dermatology/B item

I am using a block to display all items together, but when I ask the block to display A to Z sorting, it is failing to do so.

In other words it should display the pages sorted as follows
A item
B item
C item
Z item

Instead, it sorts as follows
A item
Z item
C item
B item

I believe what is happening is that it is incorporating the second level page in the name when sorting, so
Items/Allergies/A item
Items/Allergies/Z item
Items/Cardiovascular/C item
Items/Dermatology/B item

.. It is sorting Allergies then Cardiovascular then Dermatology

Is there any way around this problem? Thanks.

Hello,
I am working on a temporary dev site URL, so I would prefer not to give out a URL publicly. I can private message if you like.

I do not have caching enabled (being a dev site), but anyway I disabled every single plugin except for one: “tagDiv Composer”. I even disabled “WPBakery Page Builder” and all the other plugins that come with the theme.

Next, I went in to edit the page with tagDiv Composer. I am using flex block 1. I made sure that “A to Z Sorting” was selected in the filtering tab; re-selected it again just in case, and made sure to save the page. Here’s a screenshot:
https://i.imgur.com/yuw4Hch.jpg

On viewing the site, there is not A to Z sorting. As you can see below, the first item starts with C, the second with L, the third with A, etc.
https://i.imgur.com/8kzS28b.jpg

My guess is that there is an A to Z sorting, but it takes the names of the three levels of pages into consideration. Something like this
some-domain.com/products-hpi/allergies/cerin/
some-domain.com/products-hpi/allergies/loreen/
some-domain.com/products-hpi/cardiovascular-system/azarten
Where
allergies/cerin
allergies/loreen/
cardiovascular-system/azarten
… are actually sorted alphabetically; of course what I need is:
azarten then cerin then loreen

You can easily recreate this as follows:
– Create the following 8 PAGES (not posts) on a clean Newspaper theme:
Items
Items/Allergies
Items/Cardiovascular
Items/Dermatololgy
Items/Allergies/A item
Items/Allergies/Z item
Items/Cardiovascular/C item
Items/Dermatology/B item

Create a page with a block (I am using flex block 1 but had the same problem no matter which block I used)… and ask for A to Z sorting.

See what you get.

My guess is that you will NOT get an alphabetically sorted
A Item
B Item
C Item
Z Item

but rather
A item (Allergies/A item)
Z item (Allergies/Z item)
C item (Cardiovascular/C item)
B item (Dermatology/B item)

Thank you for your help.

These pages that you have in your image, are they in a page hierarchy?
If not, then you have created a situation different than the one I described to you, and you are comparing oranges and apples.

Is my support expired for all 4 licenses of the theme that I purchased, or just the one I registered with?

My last question: is tagDiv support not curious to uncover a potential bug that the theme might have? Because it seems to me that it might have one, whether or not my support has expired.

Catalin,
Yes that parent/child relationship is what I mean. I didn’t expect that it would work for you.

Can you do me one more favor? Instead of filtering pages to include in the block by whatever means you are currently using, can you try to filter by individual page ID number and see if the A to Z sorting works for you?
https://i.imgur.com/lTIRKQc.jpg
Please make sure that the page ID numbers are not entered in a sorted manner. Thanks.

Thanks!

Ok that solves the mystery then. Thanks.