TagDiv Composer : Cannot add new Element

Posted in: Newspaper
Post count: 30
AlexSoyer
#235273
May 24, 2018 at 6:55 pm

Hi guys,

Since the update I guess, I cannot add new element, drag & drop does not show the “green label” where I can drag my component :

https://imgur.com/a/l5pcgKO

A bug ?

Thanks,
Alex

Post count: 22421
Bogdan B.
#235394
May 25, 2018 at 10:04 am

Hello,

If your content was not originally created with the tagdiv composer, this can happen and you can only place elements underneath the existing content, not in the middle of it as you are trying to do. If this is not the case, you can try to disable plugins as we see plugins affect the composer all the time.
If everything else fails, try it on a brand new page,. Maybe there is a code on that specific page breaking the composer functionality.

Thank you!

Post count: 30
AlexSoyer
#235410
May 25, 2018 at 10:47 am

Hello !

– It was already created with TagDiv
– I tried with a new page (green block still no showing)
– Disabling all plugins did not help
– I can add any new Element on page, but a can modify / duplicate current

Can I provide you credentials ?

Thanks

Post count: 22421
Bogdan B.
#235454
May 25, 2018 at 11:50 am

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

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