Hi, my twitter counter is not updating – it says 14 when there should be 22.
See: https://www.thesilverlife.com
I’ve updated the latest Newspaper version to 8.7.5 and using social counter 4.4. Caches emptied, no change to the count.
I also get a 502 Bad Gateway error whenever I try to use the TagDiv Composer.
Thank you,
Wizard247
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
Hi,
I face the same issue. My website is amlabc.com
Did you find any fix for the same?
-Abhi
Hi,
There is a problem it seems with the Twitter counter. We will investigate and try to provide a solution as quickly as possible.
We fixed the Twitter issue, this is a new version of the social counter if you want to use it, or wait until the theme is updated
– https://www.filedropper.com/showdownload.php/td-social-counter_1
I had the EXACT same problem, thanks for clearing that up.
That download file was the exact same version (4.4) of the Social Counter I had installed. It didn’t clear it up. Twitter count still says 14 instead of 22.
Can you please look into this again?
Thank you.
Hi,
@wizard247 We made tests before providing the updated plugin. Try switching the ID you use to a test one, use bbc for example
– https://www.screencast.com/t/IqT8FyPhtQ
Then revert to your own. If there is still a problem, send us an email at contact@tagdiv.com so we can take a look. Include a link to this topic in the email.
Thanks
