TD Composer not working

Posted in: Newspaper
Post count: 122

Hi,

I know you answered a lot of questions about this topic already. I went through the past issues and tried to fix it.
After that, my current system status looks green overall (memory Limit is 96MB, gd, mbstring,sushosin,max input vars, max executin time). PHP Verion is 5.6.36, Theme Version is 8.7.5
I also some suggested code into the htaccess, like

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

ANYWAY: After activating TD Composer Plugin my backend is not reachable anymore. I need to remove the plugin via FTP to get into the WP Backend again. Any clue what I might have missed?

thanks in advance,
Norman

Post count: 122

Short Update: Visual Composer Button is also not displayed in post/pages anymore – but at least the backend is reachable when the plugin is activated.

Post count: 20685

Hi,

What exactly is happening when you activate the composer, what error is displayed? In some cases increasing the memory limit further solves this kind or problems. A value of 96MB may not be sufficient. Try increasing that if possible and let us know.

Thanks

Post count: 122

Hi,

I increased the memory via wp-config to 192MB and activated TD Composer. Same result: I receive an 500 Error instantly.

regards,
Norman

Post count: 37

For me both TD social counter and TD composer deactivated automatically as

PLUGINS DISABLED AUTOMATICALLY

The following plugins were disabled because they are incompatible with this version of Newspaper:

tagDiv Composer

Post count: 37

Following

Post count: 37

Figured it out myself: you MUST update via the newspaper theme panel …

Post count: 3

Same here. TD Composer just disappeared from my post editor following the update. Do we really have to manually reinstall everything after each theme update??

Post count: 122

Solved it by deactivating either Contact Form 7 or WP GDPR Plugin. Both should be compatible with the theme.

Post count: 20685

Hi,

The tagDiv composer and social counter plugin should be updated automatically when the theme is updated, this works for most users. Sometimes this fails it seems, we will gradually try to further improve this process. In case it fails, the plugins will be deactivated and you will have to update them manually, the rest of the theme plugins will also have to be updated manually.


@julingn
That is unusual, so by deactivating the contact form 7 plugin or GDPR compliance plugin the issue is solved. The theme is compatible with both so there would be no conflict. We could take a look, send us an email at contact@tagdiv.com and provide admin access, FTP and cPanel if possible. Include a link to this topic in the email. Be sure to use the latest version of theme, theme plugins and WordPress.

Thanks

Post count: 122

Hi Simion,

thanks. I already sent you an e-mail.

regards,
Norman

Post count: 122

Hi,

first of all thanks so much for the support so far. I really appreciate it.
You got the TD Composer to run and I already could use it for the first time. It looks amazing and its a lot of fun to build pages with it. I would really love to start work with it on my site.

Unfortunately I needed to deactivate it again, because:

1 – To keep TD Composer running I needed to deactivate almost every plugin (e.g Buttons X, SEO Friendly Images, WP-DB-Manger, WP-Super Cache to name a few.)

2 – All Sidebars in my posts are broken after VC was deactivated.

Following your documentation for the switch from VC to TD Composers it should be possible to have both composer active (as long as we don’t use it at the same page) – is that still correct?

Following your last update documentation, TD Composer should be available for Posts now too – I couldn’t find it though. Should it be available for posts?

regards,
Norman

Post count: 20685

Hi,

Thank you for your appreciation, we will try to add even more features to the composer over future updates. We strongly recommend it for pages and now as of 8.8 and Cloud library plugin, it can also be used to create templates for posts, categories etc.

1. If those plugins are conflicting with the composer, maybe consider looking for other similar plugins if they are essential for the website.

2. How exactly are the sidebars breaking? From what I can see you use standard theme blocks in most posts I checked, in the sidebar. Problems with the layout may happen if you used Visual composer in the actual post content, and now the tagDiv composer is active. We strongly recommended users not to do this. This may be an issue when both composers are active.

The new template library section will be provided by installing this plugin
https://www.screencast.com/t/1VzpUOcK

Thanks

Post count: 122

Hi Simion,

alright I try to get rid of some plugins, thanks. But now I get a 500 error after activating the td cloud library.

System Status looks green all over, all plugins are deactivated, only TD Composer is active. When I now activate TD Cloud library the screen goes directly to 500 error message. I don’t get why it is so hard this time to get everything running.

I am lost, right now. I already spend a lot of time to this and just don’t want to go back to VC and my former setup.

You still have my login and ftp access. Is it possible that I send you a mail with must have plugins (all from your recommended list) and you try to get it running for me.

regards,
Norman

Post count: 20685

Hi,

We could take a look, send us an email, or better continue the discussion in the previous email you sent.

Post count: 122

Thank you, Simion. I sent you the mail already.

Post count: 122

Hi,

all issues seem to be solved now. No blank screens, no infinite Loading anymore and also no server errors. Thanks for your patience and support.

best,
Norman

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