TD-Cloud Library Error

Posted in: Newspaper
Post count: 80

I am not able to load any template.

It shows this error – Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!

Waiting for your reply

Post count: 80

1. The error comes, When creating a new template.

2. Also, There is no option to create a new template, like temples 27,28,29,30

Post count: 23312

Hello ashubais,

1)You should try to re-save your permalinks, clear all the caches and check the results.
2)You should Go to Cloud Template -> Add New and from there you should choose what you want to create -> https://www.screencast.com/t/Fl7spR6FbGe After you have created your own template and save it, go to the Cloud Templates and there you will see them -> https://www.screencast.com/t/Fl7spR6FbGe

Hope this helps!

Thanks.

Post count: 80

Thanks for reply.

I want to use the Single Post Template 28 or 30.

At first, I create a new Cloud Template -> Add New -> Blank – Simple Post Template.

Now I want to add or Import Template 28. But there is no option of import or create a new temple.

Post count: 23312

Hello ashubais,

Please notice that the Template 28 already exist and you should simply import it from here -> https://www.screencast.com/t/a9MrVGIrwby and if you want to create your own post template you should choose a blank template, customize it and all of these you can see in post editor from here -> https://www.screencast.com/t/B557OkldGr

Thanks for the message!

Post count: 242

ashubais

Just a note – I couldn’t find import / create template button either – on a MacBook Pro using Safari – it only shows if you FULL SCREEN the browser window – it is ‘Create’ ( not Import like the instructions say )

Post count: 80

@Catalin
When I clicked on the already available template for import, it will not come or available in the post editor.

See there, I have select this – http://prntscr.com/jr5qiv
but not comes there – https://prnt.sc/jr5pxc

  • This reply was modified 8 years by ashubais.
Post count: 80

@PatWire same there

Post count: 80

I have found the problem and the bug!

Actually, it not shows the import button, it is hidden over the content. I had just inspect element and delete the description then find it.

check there – http://prntscr.com/jr5woy

Post count: 23312

Hello ashubais,

If you need more support in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks.

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