Newspaper 8.8.1 theme panel tabs not opening

Posted in: Newspaper
Post count: 16
Egocefalo
#240065
Jun 21, 2018 at 2:38 am

Hi, when I click on theme panel tabs (footer, template settings, ads, etc) it just scrolls the page to the top, none of them open at all.
Also when clicking on Save changes on the popup boxes settings nothing happen. This is from the last update.
I reinstalled the theme’s latest version a while ago but the problem remains.

Do you know what could be happening and how can I fix it?
Thank you

Post count: 16
Egocefalo
#240066
Jun 21, 2018 at 3:03 am

Sorry I forgot: I have WP Memory Limit 2 GB/request and everything’s green on system status page.

Post count: 23312
Catalin
#240133
Jun 21, 2018 at 1:36 pm

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Also, provide there the FTP access and CPanel so I will be able to provide a more accurate response.

Thanks for the message!

Post count: 16
Egocefalo
#240157
Jun 21, 2018 at 3:03 pm

FTP and CPanel? Why do you need that access level?

Post count: 23312
Catalin
#240195
Jun 21, 2018 at 4:36 pm

Hello Egocefalo,

We need deeper investigations.

Thanks.

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