Whatsapp not showing up

Posted in: Newsmag
Post count: 4
Nariyeb
#240292
Jun 22, 2018 at 8:19 am

I’m having a huge problem with whatsapp not showing up. Can you please help? I need to launch ASAP

http://eltitularsv.com/estos-son-los-10-puntos-que-debes-saber-del-cd

Post count: 23312
Catalin
#240303
Jun 22, 2018 at 9:25 am

Hello Nariyeb,

I have inspected your website and I saw that you are using another plugin for Social Sharing and not our plugin, why? -> https://www.screencast.com/t/KRzGqgMCza Our Social Counter plugin has been fully tested with the theme and should work as expected, without any problems.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 4
Nariyeb
#240518
Jun 23, 2018 at 10:39 pm

It does not work fully. I’ve activated whatsapp and it won’t show up, that’s why I temporarily used another plugin, but I’d rather use the one in the system. Can you please tell me why that one isn’t working. I’d reactivated the native on the theme and deactivated the other one.

Post count: 9544
simchris
#240533
Jun 24, 2018 at 4:54 am

Make sure you are viewing on mobile, as whatsapp doesnt show on desktop view intentionally…

Obvious, i know but some folks forget that.

I dont work here, just some feedback.

Post count: 4
Nariyeb
#240574
Jun 24, 2018 at 9:12 pm

Thanks! But I also need whatsapp to show up on desktop, not just mobile.

Post count: 9544
simchris
#240587
Jun 25, 2018 at 4:32 am

Whatsapp is a mobile first app and requires the actual whatsapp installed on mobile device to work, which is why its hidden on desktop.

Tagdiv might have a hack to change that for you, but that is why you dont see whatsapp option on any major site when viewing on desktop.

Post count: 4
Nariyeb
#240633
Jun 25, 2018 at 10:36 am

I’d really appreciate the hack, especially considering a lot of people in my country use the desktop web app for whatsapp.

Thanks!

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