DFP Header Ad Not Showing on Mobile

Posted in: Newspaper
Post count: 6

Something very strange and after a lot of tinkering I need some help, on mobile the as code shows but the ad does not display. The ad code displays in the source code but the ad does not populate.

If I use adsense it works fine, but with dfp it won’t load. I have disabled caching/compression, bypassed advanced ads but I have the same issue. Please note this is only with the header ad, all the other ads work fine.

Thanks,
Clyde

Post count: 20688

Hi,

We tested default Adsense ads and they work properly, with DFP I couldn’t say why that is happening. Check in the browser inspector console if there are any errors, there could be indications as to why the ad is not displayed. It is unusual however that only the header ad has this problem.

Also check some online topics with suggestions
https://stackoverflow.com/questions/45742159/why-are-my-dfp-ads-not-showing-up
https://support.google.com/dfp_premium/answer/1739296?hl=en
https://webmasters.stackexchange.com/questions/93033/dfp-shows-inventory-released-and-not-showing-ads

Thanks

Post count: 6

Hi Simon,

The issue isn’t with DFP or the ad, if i put the same code anywhere else on the site it works, it just won’t work in the header on a mobile phone.

Hope this clears things out.

Thanks,
Clyde

Post count: 20688

Hi,

I could take a look, please post a link to your website. The header ad spot would have the same functionality as the rest of the ad spots, so the ad should function the same.

Thanks

Post count: 6

Sure, i’m talking about the ad just under the menu bar on mobile… (i added the js code as well to it… it doesnt work with or without the js) the js has been added into custom code

https://fractalenlightenment.com/32213/life/10-beautiful-life-lessons-from-dalai-lama

Thanks

Post count: 20688

I see the header ad is not displaying on desktop as well
http://prntscr.com/jzhetc

I found this useful guide about DFP
https://code.tutsplus.com/tutorials/introduction-to-google-dfp-debugging-ad-delivery–cms-25045
Upon checking that post page as suggested in the guide, there are some warnings
http://prntscr.com/jzhhk3
http://prntscr.com/jzhi8z
Maybe you can investigate further and check what those warnings mean exactly.

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.