It has happened the last 3 times now when I update the Newspaper theme, that my pages look “broken”. Like this: http://prntscr.com/khvcqg
Upon inspection, I notice that TagDiv got deactivated automatically. Of course I can activate again which sometimes works but not smoothly. http://prntscr.com/khvd89
Can you let me know how to prevent this from happening? I can provide more screenshots privately.
Hello rstreng,
First of all, please ensure that you are using the latest version of the theme installed via FTP way and then, remove all of your plugins and update them from plugins section from here -> https://www.screencast.com/t/k1WITTGZz Check the Big Grid 6 from the panel which should look like this -> https://www.screencast.com/t/I4YtAwJBZEj Clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks.
This is what mine looks like: https://www.screencast.com/t/u1dt7Ap75
Could I give you admin access to my site to verify it’s set up correctly on my site, please?
Hello rstreng,
Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Also, provide there the link to this topic so we can quickly identify you.
Thanks for the message!
