Theme update error

Posted in: Newspaper
Post count: 2
mihaela
#251062
Aug 30, 2018 at 5:13 pm

Hi,

Every time I update my theme I get the same error message: “Did you disable any TagDiv plugins?
We’ve got some errors at loading API files. It could happen because of a disabled TagDiv plugin!”
And images are not displayed anymore.

When I try and activate the TD composer I get yet another error message: ”
PLUGINS DISABLED AUTOMATICALLY
The following plugins were disabled because they are incompatible with this version of Newspaper:
tagDiv Composer”

What is the solution?
Thanks
Mihaela

Post count: 22421
Bogdan B.
#251149
Aug 31, 2018 at 10:41 am

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and c-panel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

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