Urgent!! Analytics Issue

Posted in: Newspaper
Post count: 15

Hello,

I added the Google Analytics tracking code from the theme panel. I added the Google tracking code form this way and without making any changes:

<!– Global Site Tag (gtag.js) – Google Analytics –>
<script async src=”https://www.googletagmanager.com/gtag/js?id=*********”></script&gt;
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag(‘js’, new Date());

gtag(‘config’, ‘********’);
</script>

The counter is running when the site is logged in. But the time passed does not work. Even if it stops for 10 minutes, the bounce rate is always 100%. The elapsed time always shows zero. How do I solve this problem?

Please help me

Post count: 22421

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper
functionality of the theme.

Thank you!

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