Posted in: Newspaper
Post count: 2
Sep 6, 2018 at 11:40 pm
Some of our social counters are working but others are not:
https://distilling.com/distillermagazine/
We do not have a caching plugin installed and not connected to a CDN. We have tried from incognito tab in browser. The tagDiv Social Counter is version 4.4. The theme is version 9.0.1
We originally had the wrong social IDs for FB and Youtube and those DID show the correct counters. But several days after changing them, the counters are stuck at zero for both.
Post count: 7909
Sep 7, 2018 at 1:33 pm
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thanks!
Post count: 2
Sep 7, 2018 at 2:13 pm
Thanks Alin! Email sent
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