Dear Support Team,
Greetings!!!!
Problem no:1
I have tried to import the demo layout (Construction Demo) but it does not slow up like live demo you have(https://demo.tagdiv.com/newspaper_construction/). So I would like to know how can I fix the problem? I just imported the demo no extra code added.
Check the screenshoot or link for more details:
https://www.bestwayhousing.creativecloudhub.com/
https://www.dropbox.com/s/28z1no0k3rsskr1/screenshoot%201.png?dl=0
Problem no:2
I tried to import Construction Project page and it shows like bellow:
https://www.bestwayhousing.creativecloudhub.com/purbachal-bestway-city/
But I want like bellow as you have uploaded as demo.
https://demo.tagdiv.com/newspaper_construction/project/
So where and how can I fix it?
Problem no: 3
I see footer page is not showing properly. Please check the bellow link:
https://www.bestwayhousing.creativecloudhub.com/footer-template/
But I want like bellow as you have uploaded as demo.
https://www.dropbox.com/s/e6i6x5huykrpmhx/screenshoot%202.png?dl=0
So where and how can I fix it?
Hope to get a reply from you soon.
Thanks
Sam
Hi,
Let’s try to solve the problems you are having.
Should be exactly the same basically, demo vs installed version. The images might be different only. I tried installing it myself, found no problem.
In your case there seems to be some design missing. The projects page also should look exactly like in the demo.
Did you by any chance edit the demo homepage or edited the projects page with WPBakery page builder? These pages are built with the tagDiv composer and only this should be used to edit them.
Thanks
Dear Simon,
Greetings!!!!
Thanks for replying to me soon.
I have tried to install in another subdomain and just imported the demo but got the same problem.
If you want I can send you to log on details and you can have a look from the backend.
Let me know where to send the details.
Hope to get a reply from you soon.
Thanks
Sam
Hi,
You can send them at contact@tagdiv.com and we will take a look as soon as possible. Include a link to this topic in the email.
Thanks
Dear Simon,
Greetings!!!!!
I have sent all the details to the mentioned email address. Please check from your end. Hope to get a solution faster.
Thanks
Sam
Dear Simon,
Greetings!!!!!
Hope you are doing well. Can you let me know an update on the above mentions points? I have also sent the necessary details to contact@tagdiv.com as you have asked me.
Hope to get a reply from your side soon.
Thanks
Sam
Hi,
My colleagues will login and take a look, we will continue the investigation by email. All emails are answered in order from oldest to newest as soon as possible.
Unless maybe if they end up in the spam folder for some reason (we check that periodically however).
Thanks
