No access to widgets

Posted in: Newspaper
Post count: 2
Rich Ward
#253010
Sep 11, 2018 at 11:23 pm

I have installed the latest Newspaper theme and have been able to customise most aspects however I have encountered two issues; firstly when I try to access widgets from the WordPress dashboard Appearance/Widgets the widget page simply does not load.

Also in the dashboard Appearance/Customise menu when I click on this it takes me to a page with the following address
DOMAIN/ wp-admin/customize.php?return=%2Fwp-admin%2Fuser-edit.php%3Fuser_id%3D6%26wp_http_referer%3D%252Fwp-admin%252Fusers.php

Any ideas?

Thanks in advance

Rich

Post count: 22421
Bogdan B.
#253063
Sep 12, 2018 at 9:55 am

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 2
Rich Ward
#253197
Sep 13, 2018 at 1:39 am

Perfect! Problem now resolved. Many Thanks

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