The “Trending widget is not working on my site. I am getting this error: “tagdiv_theme.min-7.7.js:29 Uncaught item.trendingNowPosts is not valid” in the browser console.
Are there any common reasons for this?
Thank you
Hello robertkettlewell,
Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and make sure that element has been correctly added to your page. If the problem is still there, please provide your website URL so I can take a closer look at this section. You can provide some useful screenshots.
Thanks for the message!
I have tried your suggestions but have not seen any improvement. Thank you for the help.
Hello robertkettlewell,
I have tested your website and I saw that you are using the Trending Now element with Random Posts from last 7 Days as sort order. Also, checking your website I saw that you do not have created posts in the last 7 Days and that’s why you bring no posts. Create some new posts or change the sort order, clear all the caches and check the results again. Also, please update the theme to the latest version of it. Please check here -> https://www.screencast.com/t/GbPXhJVkge
Thanks for your understanding!
Hello. I tried using “Random Posts” instead of just from the last 7 days. The browser console gives me this error: Uncaught item.trendingNowPosts is not valid
Do you have any other suggestions?
Hi,
You are using TD Composer? if yes try to delete the News ticker, and add it again on other page, just for test.
You can give some more details and screenshots, or a link to the website where I can see the problem would be very helpful.
Thank you for your understanding.
