Social Counter, IG Plug-In and Social Icons Not Working

Posted in: Newspaper
Post count: 9
brianneh
#256426
Oct 6, 2018 at 10:03 pm

Hello,

I have three issues I need help with:

1. The plug-in for my Instagram on the homepage of my website (www.thehuntswoman.com) is not working. The Instagram plug-in that shows up on blog posts IS working. This is on the right sidebar.

2. The color social media icons on my homepage are not connecting to my social channels. I have updated social media links in all areas (widgets, theme, plug-ins). This is on the right sidebar.

3. The social counter for Twitter is not working. This is on the right sidebar of blog posts.

I have also shared schreenshots here: https://docs.google.com/document/d/1jwlXhm8vlwKHz0nlOx7qzimH2pUqcqMvlRzaeUg4upw/edit?usp=sharing

Post count: 20688
Simion C.
#256540
Oct 8, 2018 at 11:24 am

Hi,

1. Try to edit the homepage with the tagDiv composer and click on the Instagram widget. Change the default demo ID with your own
– https://www.screencast.com/t/WHRzQwukPVe
Now it is linked to the default demo Instagram ID
– https://demo.tagdiv.com/newspaper_blog_beauty/

2. Same here, edit the page with the tagDiv composer and enter the IDs you want for each of the socials
– https://www.screencast.com/t/KjwUyYsO41k
Also change the style of the social counter, the one that comes with the demo has a design customization and it will not show the counts.

3. Twitter seems to work now – https://www.screencast.com/t/vZa84cO1n8l8

Please let me know if you have more questions.
Thanks

Post count: 9
brianneh
#256667
Oct 9, 2018 at 3:09 am

Hi Simion!

Thanks so much. I didn’t realize I needed to use the composer to do this. All fixed.

Thanks again,
BH

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