Hi,
We are working in staging and am not sure if this is causing the problem. I have downloaded a 404 template from the cloud library.
This is what it looks like: https://staging1.mycentralfloridafamily.com/tdb_templates/404-template-1/
In the theme panel, templates setting I chose for the 404 template, 404-template-1.
I hit the link provided to see here a sample of 404 error from your site. This is the page I get: https://staging1.mycentralfloridafamily.com/?p=9999999 it does not look like the template. What am I doing wrong?
Thanks,
Hello MYCFL-Yvonne,
I have inspected your website and I have noticed that you have a lot of errors through your console which causes this strange behavior in your theme, sorry! Please look at this -> https://www.screencast.com/t/nau2Ss88g3eT Also, I saw that you are using a lot of untested plugins which interact with the theme core files and which might break the theme layout. Remove all of these, clear all the caches and check again the results. Also, if the problem is still there, please try to update the theme to the latest version of the theme via FTP way and check the results.
Thanks for your understanding!
Hi Catalin,
I turned off all the plugins it is still doing this,all the console errors are gone though. I have not updated the theme yet but this was happening since I first bought and installed the theme 3 weeks ago.
Hello MYCFL-Yvonne,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
