Mobile version of site appears in Chrome Incognito

Posted in: Newspaper
Post count: 20
HittingTheGreen
#259087
Oct 24, 2018 at 11:45 am

Hi,
Site = https://www.hittingthegreen.com/
We installed the “mobile” plugin because the site rendered very badly on mobiles. Now if you view the site in a Chrome Ingonito browser, it uses the “mobile” version!
Urgent fix please.
Thanks

Post count: 35449
Calin
#259120
Oct 24, 2018 at 2:37 pm

Hi,

I’ve just inspect with Chrome in Ingonito , and everthing is fine.
https://www.screencast.com/t/LmKQjDolEh

Thank you.

Post count: 20
HittingTheGreen
#259125
Oct 24, 2018 at 3:15 pm

Try the Buying Guides page, it goes into “mobile” mode.

Also we have just tried the website on an iPhone and it shows the desktop version.

Please advise ASAP

Post count: 35449
Calin
#259134
Oct 24, 2018 at 3:57 pm

Hi,

Sorry for the inconvenience.
Your problem seams to be Total Cache, please make a test, try to deactivate this Total Cache plugin ,clear all cache, force refresh and inspect the website again, we recommend WP Super Cache , this cache was tested by us.
Here is the list that was tested and work just fine with our theme : https://www.screencast.com/t/niPyLUCR

Thank you for your understanding.

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