Problem with mobile theme

Posted in: Newspaper
Post count: 20
HittingTheGreen
#259090
Oct 24, 2018 at 11:50 am

Hi,
Site = https://www.hittingthegreen.com/
On the mobile theme, the About Us page appears incorrectly at the bottom.
Urgent fix please.
Thanks

Post count: 35449
Calin
#259119
Oct 24, 2018 at 2:35 pm

Hi HittingTheGreen,

I’just inspect your website and I can’t find the problem, everything seams to be fine.
If the problem is still there please provide some more details and screenshots, that would be very helpful.

Thank you.

Post count: 20
HittingTheGreen
#259127
Oct 24, 2018 at 3:19 pm

Everything is not fine. The version of the site that appears on my iPhone is the desktop version BUT with the “mobile” (hamburger) menu… which doesn’t work.
Please advise ASAP.

Post count: 20
HittingTheGreen
#259130
Oct 24, 2018 at 3:24 pm

We are losing faith in your theme. We’re about to use another that is fast and works!

Post count: 35449
Calin
#259137
Oct 24, 2018 at 3:59 pm

Hi,

Please read this topic: https://forum.tagdiv.com/topic/mobile-version-of-site-appears-in-chrome-incognito/

Thank you for your understanding.

Post count: 20
HittingTheGreen
#259198
Oct 24, 2018 at 10:27 pm

the mobile theme has just stopped working… wonderful!!!

Post count: 35449
Calin
#259239
Oct 25, 2018 at 9:56 am

Hi,

I’ve inspect your website and see that you still have the problem with mobile aspect on desktop.
https://www.screencast.com/t/p54IVZEB
Please try the suggestion and deactivate Total Cache plugin, this plugin interfere with your theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

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