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Hello,
I downloaded your Wine Aroma demo to customize it for our site. Like so many others,my uploaded image becomes a blurry background image, its not sharp like the one sold with the demo. Now, probably unlike some of the other users who complained of the same thing, I am a graphic designer, so I understand about proper image sizes and ppi. I had to find where the the background image can be changed, because I couldn’t find instructions on that. Its in the CSS section. I then went to the Media Library, the demos background image, the one behind the wine bottles is 2560×900. So, I created and uploaded a file from photoshop which exactly matches that so it is also 2560×900 at a very high 468 PPI resolution, exactly the same as the image behind the wine bottle, yet it STILL shows up blurry. I used the “Cover” setting because the “Do Not Repeat” setting uploads a smaller image, still blurry. Whats worse is I have even re-uploaded the rolling hills, that is the image behind the wine bottles…it up Blurry! How is that possible when its supposedly the source image used!?! Why does this problem exist with Newspapers themes?? If it’s not a problem you need to create specific instructions on how to change it where to find it and how to upload it so that people don’t spend 5 hours trying to do it only to fail!
Also, I couldn’t find a satisfactory answer from your team that would resolve the blurry background issue. You need to speak with your original designers and developers to understand what they’ve done to create sharp background images. it is NOT an incorrect size or pixels per inch (ppi) issue. Please reply as soon as possible.
Hello,
Be careful with this section to set the correct size of your background image -> https://www.screencast.com/t/6D5yfjog6T
Hope this helps and let us know how it goes!
Thanks for the message!
Had this same problem, bumped into this post, and Catalin, your suggestion here fixed my problem! Thanx!
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