Facebook likes not working on mobile devices

Posted in: Newspaper
Post count: 22

Hi,

Regarding to this post, i decide to make a new one.

I am currently facing a problem with facebook likes.
The likes counter is working on PC, but it is not working on mobile devices (i’m using the responsive one, not the mobile theme)

And, for more information, (on PC) the likes counter work instantly.
But, when i try to push the likes fb button on mobile devices, it went to facebook’s link for a while (around 0,5-2 seconds depend on the internet speed) like this –> https://www.screencast.com/t/jGahZnMdfX
and then back to the article like nothing happen.

this is the URL so you can take a closer look at it.

Thanks for your response.

Post count: 35449

Hi,

I have try with my mobile HUAWEI P 8 , a go in a post , click on like, a page from Facebook was open, I log in, and return to your post, refers the post, wait until the refers was finish and after that the like works.
https://www.screencast.com/t/sseDZq6Q
https://www.screencast.com/t/oocXTJyk6g

Thank you for your understanding.

Post count: 22

Hi,

I just check your capture (this), and it look like this for me.

and this always happen for me.

i’ve been asking some of my colleagues to test the like button with this phone, they got the same problem.

any suggestion?

Thanks.

Post count: 35449

Hi,

I don’t explain myself correct;
If you are log on Facebook in the browser, example chrome, and I visit your web page, the like button will work as aspect.
If you are not log on that browser you’ll be redirect to log in on Facebook, after that you need to refresh the post, in this way will be load the new information about your Facebook profile, if you don’t do that the Facebook button will not work as aspect.

Also if you like you can disable the like button and implement other one, please read more about it here: Like Button for the Web

Thank you for your understanding.

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